Frequently Asked Questions
Everything you need to know about enhancing your living space with Azuna.
What is the average shipping time for furniture orders?
Standard shipping typically takes 5-7 business days, while larger furniture pieces requiring white-glove delivery may take 10-14 business days depending on your location.
Do you offer a warranty on your home decor and furniture?
Yes, all Azuna products come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy if I am not satisfied?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled to qualify for a full refund.
Are your wood products sustainably sourced?
Absolutely. We partner with certified suppliers who prioritize sustainable forestry practices and use eco-friendly finishes whenever possible.
Can I track my order once it has been dispatched?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Klarna and Affirm for larger home investments.